Reviews
Customer Testimonials from Metro Detroit Homeowners & Businesses
We know trust is earned, not claimed. That’s why we invite every client to rate our service—and publish the results right here. Below you’ll find samples of our reviews showcasing how Shook HVAC solved tough comfort challenges.
There were no surprises on the invoice.
Shook Heating and Cooling did a great job of scheduling us in a timely manner for a spring AC check. They arrived early, were very professional, and worked hard to get our unit cleaned of debris.
Elizabeth Saunders
Great guys, knowledgeable, quick, and clean.
Larry is a great to work with and I can rely on his guys to get the job done.
Jayde Gray
Highly recommend and will be using again for any other needs.
Called for a commercial rooftop HVAC unit maintenance check to get the AC working. They were able to be there the next day and correct the issue within another day after a part came in they needed. Very friendly, knowledgeable, and professional team.
Mikey Duffield
Strongly recommend these guys!
Our home AC wasn’t doing anything. Temp coming from the vents was 74 degrees. I called them mid-afternoon yesterday and they were able to get a tech out this morning. They did a test and found the a leaking valve stem. He also did maintenance on the unit taking the sides off and cleaning it out. Now I’m getting air blowing out of my vents at 58 degrees. These guys are the real deal and very affordable. Plus they have a service plan for $180 and they’ll come out twice a year and service your AC and furnace. I don’t think I’ll ever switch to another service. Having a company you can depend on and that is honest and fair is a big deal.
Ryan Broos
Awesome service with honesty.
Genuinely great to deal with. They replaced our furnace with urgency and professionalism. We will be needing an AC in all likelihood next summer and they will be the only ones I will consider.
Nick Schmidt
Larry and his crew were great!
Friendly and professional. We were very happy with the work that was done. The communication with Larry and the timely manner in which the job was done was fantastic. Highly recommend for all your heating and cooling needs.
Kathleen Osmialowski
Would definitely recommend Shook.
Their technician, was on time, professional, curious, and knows what he is doing. Cleaned my furnace in a timely manner, explained to me what he did to the furnace when he finished.
Mike Bannoura
Shook just saved us thousands on our furnace.
Another company told us we needed a new unit, when all we really needed was a $220 part. Shook sent someone out immediately, and furnace was fixed same day. Sherman was professional, kind, and very thorough. We appreciate them taking care of us so promptly, and will continue to use them in the future! Thank you!
Genevieve Curry
Great company, and great service.
Shook Heating and Cooling was able to get me know their schedule fast and completed the work professionally. Couldn’t ask for more.
Randen Syjut
The entire experience was flawless.
Going forward with any HVAC needs we will definitely be calling Shook Heating and Cooling. They were friendly and helpful, easy scheduling, prompt arrival, and the correct and honest diagnosis for our issue. Highly recommend.
Andrea Rivas
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