Last Updated: June 2025
Welcome to shookhvac.com (the “Website”). These Terms of Use (“Terms”) govern your access to and use of this Website and any services provided by Shook Heating & Cooling (“Company,” “we,” “us,” or “our”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the site.
1. Acceptance of Terms
By accessing or using this Website, you affirm that you are at least 18 years old or have parental/guardian consent. If you do not agree to these Terms, you must exit the site immediately.
2. Changes to Terms
We may modify these Terms at any time. The “Last Updated” date at the top indicates when changes were last made. Your continued use after that date constitutes acceptance of the revised Terms. We encourage you to review this page periodically.
3. Use of Website
3.1. License
We grant you a limited, non-exclusive, revocable license to access and use the Website solely for personal, non-commercial purposes, subject to these Terms.
3.2. Prohibited Activities
You agree NOT to:
- Use the Website for illegal activities or violate any laws.
- Post or transmit content that is defamatory, harassing, hateful, obscene, or fraudulent.
- Attempt unauthorized access to our servers, networks, or other users’ accounts.
- Interfere with the Website’s operation or introduce malicious software.
- Copy, reproduce, distribute, or create derivative works from any content without our written consent.
3.3. User Accounts
Certain areas (e.g., customer portals) require you to register an account. You are responsible for safeguarding your login credentials and any activity under your account. Immediately notify us at (734) 658-5330 if you suspect unauthorized use.
4. Intellectual Property
All content on this Website—including text, graphics, logos, images, audio, video, and software—is owned by Shook Heating & Cooling or its licensors and protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.
5. Third-Party Links & Content
This Website may contain links to third-party websites (e.g., manufacturer sites, financing partner portals). We provide these links for convenience only and do not endorse or control the content, products, or services of those sites. Your use of third-party websites is at your own risk.
6. Disclaimer of Warranties
THE WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SHOOK HEATING & COOLING DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHOOK HEATING & COOLING AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF THE WEBSITE OR SERVICES, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS OR RELATED TO YOUR USE OF THE WEBSITE SHALL NOT EXCEED $100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS PRIOR TO THE CLAIM, WHICHEVER IS GREATER.
8. Indemnification
You agree to indemnify, defend, and hold harmless Shook Heating & Cooling and its officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from:
- Your use or inability to use the Website.
- Your breach of these Terms.
- Your violation of any law, regulation, or third-party rights.
- Any content you post or transmit through the Website.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy above to understand how we collect, use, and share your information. By using this Website, you agree to our data practices as described in that policy.
10. Governing Law & Dispute Resolution
These Terms and any disputes arising out of or relating to them or your use of the Website shall be governed by the laws of the State of Michigan, without regard to conflict-of-law provisions. Any legal action or proceeding arising under these Terms must be brought exclusively in the federal or state courts located in Wayne County, Michigan. You and Shook Heating & Cooling consent to personal jurisdiction in those courts.
11. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced by an enforceable provision that most closely matches the original intent.
12. Waiver
No waiver of any term in these Terms shall be considered a further or continuing waiver of such term or any other term. Failure to enforce any provision does not waive future enforcement thereof.
13. Contact Information
If you have any questions or concerns about these Terms of Use, you may contact us by mail or phone:
Shook Heating & Cooling
37651 Schoolcraft Rd
Livonia, MI 48150
Phone: (734) 658-5330
Thank you for trusting Shook Heating & Cooling. We appreciate your business and are committed to providing a secure, reliable website experience.
